Each year, the organization undertakes a three part program planning process, which establishes goals and key performance indicators for all its programs and departments and reports results against these targets in a scorecard format to the Board at mid-year and year-end. The scorecard uses a green-yellow-red code to rate the degree of goal achievement.
Green indicates targets were achieved or exceeded
Yellow indicates that results fell short
Red indicates there is a significant shortfall that needs to be addressed
In prior years we reported using a detailed grading system; this report incorporates our internal scorecard methodology.
This section reports on and rates each program group.