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2014-2015 Program Results
Administration and Governance

     2014-2015 PROGRAM RESULTS  

Engagement is both a key goal and strategy of March of Dimes Canada. At one level engagement refers to the mission of MODC: assisting our consumers to be integrated and engaged as full participants in community life. Engagement is also a core strategy of MODC, building relationships and synergy with key community stakeholders as a means for achieving our goals and those of the people we serve, which goals otherwise would be unattainable. As a result, engagement has different goals and outcomes in different segments of our organization. For example, engaging with businesses in Employment Services hopefully results in jobs for our program clients. Engagement with businesses by our Administrative Departments provides access to professional skills and expertise otherwise unaffordable to a charity. Overall, engagement is about connection and trust. 

This report will acknowledge our many partners: consumers and caregivers, funders, donors, community partners, employees and volunteers, and the successes they have helped us achieve over the past twelve months.


Each year, the organization undertakes a three-part program planning process which establishes goals and key performance indicators for all programs and departments. Management reports results to the Board at mid-year and year-end against these targets in scorecard format. The scorecard uses a green-yellow-red code to rate the degree of goal achievement.

Green IndicatorGREEN       indicates targets were achieved or exceeded.

Yellow IndicatorYELLOW    indicates results fell short or were unresolved.

Red IndicatorRED            indicates significant shortfalls or threats to success that need to be highlighted and addressed. 

The following section provides a summary of the year’s outcomes and the rationale for the ratings assigned.

          Assistive Devices Program  I  Home and Vehicle Modification Program®  I  AccessAbility Advantage Barrier-Free Design Consultation Service  

2014-2015 OUTCOMES
1668 Consumers Served 
3621 Devices Provided 
923 Modifications Funded 
ISO Certification 3rd MODC Program 

 Key Funders:
  •  · Assistive Device Program –
       United Way and donations
  •  · Home and Vehicle Modification
       Program – Ministry of Community
       and Social Services

 Key Partners:
  •  · Quadrangle Architects

The goal of this program is to improve personal mobility and community accessibility for persons with disabilities.

  Partnering to Deliver What's Most Important to Consumers 
Christine in her Chair Lift
Christine Caron’s story shows the incredible power and support that can be unleashed when organizations work together. Christine, a mother-of four, lost both her legs and most of her left arm after having a rare reaction to a dog bite; she spent almost two months in a coma. Since emerging from the coma, she has lost much of her independence along with her mobility. She now requires assistance for simple tasks such as going out with her kids or to the corner store. “I lost my freedom and self-confidence. Not being able to perform the daily activities of living was depressing,” says Christine. 

Funding from MODC’s Home and Vehicle Modification Program, together with the Occupational Therapists at the Ottawa Hospital Rehabilitation Centre and a local company that installs adaptive driving equipment, wrapped support around Christine to focus on what was most important to her. They created a specially adapted steering wheel, headrest and pedals that allow Christine to control her car’s steering wheel, gas and brake pedals. Now she is re-learning how to drive and is one step closer to taking a drive to the corner store. “I’m going to cry, I’m so happy, I’m, so excited,” says Christine.​


 CBC News - Christine Caron



green indicator EMPLOYMENT SERVICES 
          Employment Services (Fee-for-Service) Programs  I  Accessible Biz Connections  I  CanVet  

  2014-2015 OUTCOMES  
17.1% increase in revenue 
3798 job placements 

 Key Funders:
  •  · Service Canada
  •  · Veterans Affairs Canada
  •  · Workplace Safety Insurance
  •  · Ministry of Community
       and Social Services

 Key Partners:
  •  · Business and Community
  •    Agencies

Employment Services help people with barriers to obtain employment and retain jobs.

  Supporting our Consumers to Gain Meaningful Employment
Miramichi Book Nook employees

Miramichi Book Nook employees
March of Dimes Canada has been a recipient of the federal government’s investment in Employment Services to engage businesses and non-profit organizations in finding meaningful work for people with disabilities. The Miramichi Book Nook in New Brunswick, run by students with autism, is an example of how one such investment ignited the entrepreneurial spirit of Ricky Barry and his peers to create their own jobs. Ricky envisioned a book store run by people with autism, giving them a place to work on their skills, and jobs to call their own. The students from the Autism Resources Miramichi were involved in every aspect of the business planning. “I like gaining new skills and being able to prove to myself and others that I am independent and able,” says Ricky. Their engagement with their community led to donations of more than 10,000 books. The store made more than $400 in sales in its first week of business. Although MODC funded the project, the Book Nook aims to become a self sustaining business.

The successful outcomes of the above employment service initiative led the government to increase support for our work. In March, 2014 the federal government enhanced our capacity to support even more people with disabilities with a $1.4 million investment in our program.


 CBC News - Opportunity for Autistics



          Independent Living Programs  I  Attendant Services  I  Acquired Brain Injury Services  I  Northern Medical Clinics Program  

2014-2015 OUTCOMES
4310 consumers served 
11% increase 
9.3% increase in revenue 
1000 Northern Medical Clinics patients 

 Key Funders:
  •  · Local Health Integration
  •  · Community Care Access
  •  · Workplace Safety Insurance

 Key Partners:
  •  · Program Partners:
  •    · Reena, Ontario Community
         Support Association
  •    · Brain Injury Canada
  •    · Various local community
  •  · Northern Medical Clinics:
  •    · Lady Minto Hospital
  •    · Kirkland and District

Assisting persons with activities of daily living to live in their own home is the primary goal of this department.

Northern Medical Clinics provide specialty services in Northern Ontario so that people do not need to leave their communities.

  Collaborating to Support Young Consumers with Complex Care Needs
Andrew and Gurpal are two young adults who require 24/7 support for their complex medical needs. Andrew was living at his family home being supported by his parents. Gurpal was living at Holland Bloorview being supported by a team of staff. Their lives were completely transformed when MODC, Reena, Central CCAC and Holland Bloorview came together to create a community option for support. The big impact on their lives is captured in a few short words from Andrew “I now have a life”. Gurpal affirms the change with a big smile, and says, “I love this place”. The new model of care is located at Reena’s Community Residence in Vaughan, ON, where these young men live and socialize with their peers. MODC’s Congregate living program provides support for 7 young adults with complex medical needs. 

GurpalThere are many young people in the community who require specialized care for their complex care needs. Loss of independence and connection to their peers impacts their developmental capacity. MODC is continuing to engage with the families and professionals at Holland Bloorview Kids Rehabilitation Hospital and is growing its partnership with Reena and other housing providers, along with several government ministries to address the needs of young adults who require this level of support.


 Central LHIN and Independent Living Services




green indicator PASSPORT SERVICES 

  2014-2015 OUTCOMES  
$3.2 million expenditures 
546 consumers funded 
The Passport Program provides service planning and individualized funding from the Ministry of Community and Social Services to individuals with developmental disabilities. MODC is the service provider in the Ottawa Region.

  Partnering to Support Consumer Directed Care

Four years ago, 22 year old Paras completed her secondary schooling, and was living at her parent’s home with limited activities during the day. Needing support and supervision, her parents were deciding if one of them should terminate their employment to stay home with their daughter. Her parents were informed of the Passport Program and felt some hope for their daughter’s future. For most of her life, Paras’ parents had been making decisions for her, however, during the application process Paras was asked about her future goals and ambitions. Top of her list was increasing her independence – followed closely by attending a day program, and hiring a support worker to accompany her swimming, to the library and to movies. With funding through the Passport Program alongside planning and assistance from community partners, Paras made all those things happen. 

Para's WeddingToday, at the age of 26, Paras’ parents say, “she is running her own life.” With some independent living supports, she has recently moved into an apartment of her own, attends a life skills program, has three support workers who help her with activities, and volunteers at the community radio station at Carleton University. Her days are full with meaningful activities. She recently got married and is planning for her honeymoon.

green indicator CONDUCTIVE EDUCATION® 

  2014-2015 OUTCOMES  
Alberta and British Columbia expansion of services 
7.5% service down by staff vacancies 

 Key Funders:
  •  · Donors and Consumers

 Key Partners:
  •  · Association for Conductive
       Education in North America  
  •  · CE Providers world-wide
  •  · Canadian Music Therapy 
  •    Trust Fund
  •  · Andres Peto College
  •  · Aquinas College
  •  · National Institute for
       Conductive Education, UK

Conductive Education® (CE) is a learning approach, based on understanding neuroplasticity that increases physical literacy and independence for people with disabilities.

  Engaging our Partners to Build a Profession
CE participants
In addition to delivering Conductive Education® (CE) services, the Program has been working with partners at the local, national and international level to form a North American Conductor Association that will work to establish a CE presence and gain accreditation for Conductors. The team, together with Aquinas College, the Peto Institute, and our allied CE centres in Winnipeg, Manitoba, Chicago, Illinois and Grand Rapids, Michigan, are developing research protocols to evaluate service. Organizational collaboration is essential to this emerging discipline that does not yet have a significant presence in North America.


 Conductive Education - Giancarlo Destefano




          Learning Independence for Future Empowerment Program (Greater Toronto Area)  I  Learning Independence for Future Empowerment Program (Peel)  I
          Warehouse Program (Thunder Bay)
 ​I  Personal Effectiveness Training Program (Niagara)  

  2014-2015 OUTCOMES  
Thunder Bay Resource Centre
and Warehouse Program
19% increase in service volume 

 This program also includes:
  •  · Youth Retreats
  •  · Teaching Leadership Skills

 Key Funders:
  •  · Ministry of Community
       and Social Services
  •  · United Ways
  •  · Community and Family
  •  · Corporations

 Community Partners:
  •  · Variety Village, Toronto
  •  · Outward Bound Canada
  •  · Sir William Osler
       School, Toronto
  •  · TD Bank Group
  •  · Brain Injury Community
       Re-entry, Niagara

The Learning Independence for Future Empowerment Program (L.I.F.E.) helps young adults make a successful transition to adult services and community living through learning skills of self-care, self-expression and self-advocacy.

  Building Bridges to Support Young Adults with Disabilities
Jess Weber is one of many young people with a disability who find it challenging to make the transition from youth to adulthood. The active life she once experienced as a child at summer camps and weekends started shutting down as Jess got older. She became isolated, reliant on her mother for recreational and enjoyment activities. 

Since joining the LIFE program Jess says, “I’ve become happier, more active and have started to find more meaning in my life.” This was all made possible by the funding and expertise of many community partners working with March of Dimes Canada to develop enriching programs to reintegrate Jess into the community. The program provides real-life experience in her community through social and recreational outings such as trips to Toronto Island, bowling, visiting parks, nature hikes, swimming, going to movies, and participating in organized sports at Variety Village.

Jess benefited from partners like the Canadian Music Therapy Trust Fund and TD Bank that provide music therapy and money management sessions. This level of engagement has improved the quality of life for Jess and other participants. Jess was featured in videos by United Way Toronto and was named, “one of six women to watch.”​


 Jess on L.I.F.E. Toronto Program



          Peers Fostering Hope  I  DesignAbility®  I  BeFriending®  

 2014-2015 OUTCOMES 
25 post-polio and stroke recovery chapters 
16 peer support chapters 
16 hospitals and rehab centres served 
200 Consumers 
120 projects by volunteers 
63 people attended 

 Key Funders:
  •  · Dr. Ed and Bobby Yielding
       Fund for Stroke Recovery
  •  · Waterloo Wellington Local
       Health Integration Network
  •  · University of British Columbia
  •  · University of Alberta​

 Key Partners:
  •  · Post-secondary institutions
  •  · Hospitals
  •  · Rehabilitation centres
  •  · Caregivers and Consumers
  •  · Canadian Association of
       Occupational Therapists

Peer and Volunteer Support Service volunteers help encourage people with disabilities, many newly acquired, to become re-engaged with their community. March of Dimes Canada programs include Post-Polio and Stroke Recovery, caregiver training and support, hospital visitation, information and education, Befriending® and DesignAbility®.​

  Peer Support for Stroke Survivors
Toronto Stroke Recovery Chapter
Tom Rideout’s story is one example of how MODC’s Peer and Volunteer Support Services Program engages consumers, delivers services and helps stroke survivors regain their independence. Tom fell into a deep depression after his stroke, feeling adrift and even suicidal. Today, Tom is thriving, having joined and later chaired MODC’s Toronto Stroke Recovery Peer Support Chapter. He now works with his peers to coordinate weekly music therapy sessions, an annual barbecue, and recreational outings such as trips to a winery at Niagara-on-the-Lake and more. Last year he coordinated computer training labs for his peers, helping them relearn basic computer skills, such as communicating with friends and loved ones using email. Tom also assists new stroke survivors as a Peers Fostering Hope Volunteer. He and other volunteers meet with new stroke survivors and their families in acute care, offering information, and post discharge support from hospital, often connecting survivors with a peer support group.​ 

          Geneva Park Summer Holiday Program  I  MODMobility®  I  Accessible Travel  

  2014-2015 OUTCOMES  
10786 trips provided 
75 consumers participated​ 
207 consumers benefited 

 Key Funders:
  •  · Consumers and Families
  •  · Donors
  •  · Central Local Health
       Integration Network
  •  · Seniors' Organizations

 Key Partners:
  •  · YMCA Geneva Park
  •  · Ontario Federation for
       Cerebral Palsy
  •  · Multiple Sclerosis Society
  •  · Muscular Dystrophy Canada 
  •  · Air Canada
  •  · WestJet
  •  · Royal Caribbean Cruise
  •  · Hilton Hotel

This department promotes community participation through leisure activities, including accessible travel and residential holidays, and operates MODMobility®, an accessible transportation service in the Greater Toronto Area for groups and organizations of people with mobility challenges.​

  Enhancing the Quality of Life for People with Disabilities

Many people miss out on travel and recreational activities because they have special needs for accessibility. MODC’s Accessible Travel Program organizes group vacations to many dream destinations, all with accessible facilities, transportation, special activities and more. Travellers with disabilities have all the stress of planning a vacation handled by MODC, and travel with attendants who can assist throughout the day and evening. 

MargaretThis level of support opens doors to travel opportunities that may not have been thought possible. 

“It allowed my friend and I, who are both in wheelchairs, to travel together, and the security of knowing that if we ran into problems that we would have someone there to help us. We saw a lot of beautiful places that we wouldn’t have seen otherwise,” said Margaret Lumchick. 

MODC engages each consumer to understand their unique accessibility requirements, and our attendant care staff work closely with travellers to ensure all of their activities of daily living can be supported during the vacation. Travel vendors including hotels and airlines are consulted to ensure they can accommodate mobility equipment. Program staff conduct site inspections with hotels and cruise lines to ensure the size, number and location of ramps to rooms, washrooms and dining areas meet travellers’ needs. 

The program has organized vacations to Mexico, Florida, California, Hawaii, Alaska, Las Vegas and the Rocky Mountains to name a few. Cruise groups have also gone to destinations like Grand Cayman, Belize, the Bahamas, St. Thomas, Antigua and St. Lucia. Travellers fund their actual costs and MODC operates on a cost recovery only basis.​


 Accessible Travel Services: Caribbean Cruise




  2014-2015 OUTCOMES  
United Nations Accreditation 
14 MPPs attended 
#1 Toronto Mayoral Debate 

 Key Partners:
  •  · Community Living Toronto
  •  · Toronto Developmental
  •  · Multiple Sclerosis Society
  •  · Spinal Cord Injury Ontario
  •  · Canadian Hearing Society
  •  · Surrey Place Centre
  •  · Christian Horizons
  •  · Holland Bloorview Kids
  •  · Muscular Dystrophy Canada 
  •  · Kerry's Place
  •  · The Family Caregiver
  •  · Vita Community Services
  •  · Ontario Federation of
       Cerebral Palsy
  •  · Ethno-Racial People with

The Passport Program provides service planning and individualized funding from the Ministry of Community and Social Services to individuals with developmental disabilities. MODC is the service provider in the Ottawa Region.

  Building Advocacy at Every Level of the Country and Beyond
Toronto Mayoral Election Debate
March of Dimes Canada’s (MODC) advocacy efforts and continued dialogue with disability networks had a ripple effect at home and internationally. In a historic first, at United Nations headquarters in New York, MODC was formally accredited for Non-Governmental Organizational delegate status to the Conference of States Parties to the Convention on the Rights of Persons with Disabilities. 

Our organization’s participation in more than 60 parliamentary and legislative committees has led to some great progress in many parts of the country. Some of the positive outcomes of working with government include the Saskatchewan Disability Strategy. The Manitoba Accountability Act and a Disability white paper in British Columbia. The Nova Scotia Legislative Assembly is now working towards disability legislation.

In Ontario, MODC heightened attention on issues such as accessible transit, employment, and affordable housing by engaging politicians, community agencies, businesses and other partners at the Toronto Mayoral debate on Disability Issues.

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