Calls 4 Connection Volunteer - Niagara Region

Mission and Vision
March of Dimes Canada (MODC)’s Mission is to maximize the independence, personal empowerment and community participation of people with disabilities. Our Vision is to create a society inclusive of people with physical disabilities.

Impact of the Role
The COVID-19 contingency is having negative impact on the already high levels of social isolation that people with disabilities and seniors experience in their communities. Calls 4 Connection volunteers will be matched with one of our participants (adults with disabilities and/or seniors) for phone wellness checks. 

Main Responsibilities
  • When notified of a match, contact them by phone once or twice weekly (depending on client’s preferences and needs)
  • Engage in wellness checks with program participant
  • Report any concerns to program supervisor/manager
  • Follow all program guidelines and boundaries
  • After the call has ended, fill out the required electronic service reports

Benefits of the Position
  • Opportunity to interact with other people
  • Develop/Improve/Provide communication skills
  • Develop/Improve/Practice costumer service skills
  • Have a positive impact in the lives of seniors and people with disabilities
  • Develop and form a connection with like-minded individuals

Desired Skills and Experience 
  • A friendly, warm, compassionate and genuine personality
  • Good communication skills; including patience and willingness to learn about communication techniques for people with disabilities
  • Optimistic, upbeat attitude
  • Conscientious and reliable
  • Ability to follow the directions of the Program Manager

Training Provided 
  • Introduction to MODC
  • Mandatory legislated training (Access for Ontarians with Disabilities Act or equivalent in other provinces)
  • Role specific training

Start and End Date

Time Commitment
30-60 minutes per session, flexible schedule. Shifts depending on the volunteer’s availability. 

Remote Placement

To apply, please fill out this application form.